Privacy Policy

Privacy Policy for CYREX Enterprise

At CYREX Enterprise, we are committed to protecting the privacy of our customers and website visitors. This privacy policy explains what information we collect, how we use it, and your rights regarding it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared. This policy is not applicable to any information collected offline or via channels other than this website. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@cyrextech.net

Information Collection:

We collect information from you when you visit our website or interact with us. This information may include your IP address, browser type, operating system, pages visited, and the date and time of your visit. Should you fill in a contact form on our website we will collect the nominated information you have provided in order to reach you and help you with your query.

Use of Information:

We use the information collected to improve our website, services, and customer experience. We may also use it to send you promotional materials and updates about our company.

Data Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share it with service providers who help us operate our business. We routinely or occasionally share personal data with:

(i) companies within the Cyrex group;

(ii) third parties we use to help deliver our services to you, e.g. payment service providers.

(iii) other third parties we use to help us run our business, e.g. marketing agencies or website hosts;

These providers are bound by contract to protect the confidentiality and security of your information. If you would like more information about who we share our data with and why, please contact us.

Marketing Uses:

We may use your personal information to send you marketing communications, such as emails, about our products and services that we believe may be of interest to you. You can opt-out of receiving these communications at any time by clicking the “unsubscribe” link in the emails or by contacting us at hello@cyrextech.net

Cookies:

We use cookies that are needed for the website to work, for example to remember your cookie choice. With your consent, we also use Google Analytics 4, a service of Google Ireland Limited, to understand how visitors use our website: which pages are visited, how visitors arrive, and whether a contact form was sent. Google Analytics is only loaded after you allow analytics cookies in our cookie banner, it sets cookies (named _ga and _ga_<id>) that expire after at most two years, and Google keeps the collected data for 14 months. You can change or withdraw your choice at any time through the "Cookie settings" button at the bottom of every page. You can also control cookies in your browser settings.

Security:

We take the protection of your information seriously and have implemented appropriate security measures to protect it from unauthorized access. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Your Rights under the GDPR:

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal information that we hold
  • Request the correction of any inaccuracies in your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Request that we restrict the processing of your personal information
  • Receive a copy of your personal information in a portable format
  • To exercise any of these rights, please contact us at hello@cyrextech.net

If you would like to exercise any of those rights, please:

(i) email, chat, call or write to us; and

(ii) provide enough information to identify yourself (e.g. your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you;

(iii) let us know what right you want to exercise and the information to which your request relates.

Changes to Privacy Policy:

We may update this privacy policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us:

If you have any questions or concerns about our privacy policy, please contact us at hello@cyrextech.net

Effective Date: March 28, 2023.